An aspiring team lead for technical customer support born in Chicago, raised in Arizona, and currently residing in Buenos Aires, Argentina. Outside of work you can find me studying front-end web development, reading Spanish novels, training for tennis competitions, and of course, to fit with the theme, running. I enjoy traveling and have driven through 35 states, and visited 10 countries. In the future, I would love to take singing lessons, learn Mandarin, and complete an Iron Man.
Prior to applying to this position, I pursued CompTIA A+ and Network+ certifications (Information Technology) and have spent a considerable portion of time serving in customer support roles, event planning, and multiple roles working with children learning how to work with different types of personalities and backgrounds. Additionally, I am currently learning the Spanish language and would love to have language be an aspect of my job in the future.
From Camp Counselor to Children's Coordinator, the child's playground is an excellent opportunity to experience the multi-faceted dynamic of personalities and behaviors and has elevated my ability to cooperate with other people.
From Event Assistant to Director of Special Events and even group projects at ASU knowing when to listen and when to speak is an essential aspect of an effective team. I have found it is difficult to grow professionally and learn new ideas if I am the one talking, but also understand the value of timely speech.
Seeking work that matters. I love to find ways to impact people and feel empowered by a company's mission. I enjoy doing what I feel is meaningful and I work harder when I know it matters
People remember experiences more often than facts, because experiences can effect you physically, emotionally, and/or spiritually. Playing a part in shaping positive experiences with customers is an extremely inspiring pursuit.
While I don't always believe in GIVE and GET relationships, time is valuable and knowing that my core job duties correlate to my overall growth as a human being encourages me that I am taking steps forward and not backward.
Following college I have become fascinated with technology and in the long term wish to blend my interest in customer service and programming together.
I love positive energy and recognize how powerful public speakers and communicators can be when they take their audience on an experience with their eloquence and enthusiasm. Likewise, I love communicating with people and it needs to be an essential aspect of my job.
Customer Service is like a Sports Press Conference. You can make lasting impressions on what you do or do not say. I strive to achieve this as much as I can in every role I perform.